Steve joined Cefas in 2003, following a 20-year career in the electricity and gas retail sector. He joined Cefas as a Business Development Manager before taking wider responsibility for the Contracts Office and Sales and Marketing. In 2008 Steve became Divisional Director of the Monitoring and Programme Management Division within Cefas and with the team grew annual turnover from £13m to more than £20m per annum. Steve was appointed Operations Director on 1 August 2013 and takes lead responsibility within the Board for customer satisfaction, delivery of annual business plans, health and safety and the maintaining of key accreditations such as ISO9001, 14001 and 18001.
Steve is an electrical and electronics engineer and is also has qualifications through the Chartered Institute of Marketing. From July 2005 to October 2006 Steve was a Non-Executive Director for the Waveney Primary Care Trust, from February 2011 to September 2014 a Non-Executive Director of East Coast Community Healthcare (a staff owned social enterprise of more than 900 staff created from within the NHS) and has been Chair of Governors at his local primary school.